DELIVERY & SHIPPING
FREE SHIPPING FOR ALL ORDERS EXCEEDING £75.00
5-10 WORKING DAYS
This could be either Royal Mail 2nd Class or Economy 3-5 day courier
2-5 WORKING DAYS
UPS or ParcelForce 48-hour
COLLECT FROM STORE
3-5 WORKING DAYS
Please allow us 3-5 working days for us to have your order ready. We will contact you once this is ready for collection.
We offer free UK shipping for all orders exceeding £75.00. For all orders under £75.00, the shipping fees are as follows:
ECONOMY DELIVERY: £4.95
COURIER TRACKED: £8.95
COLLECT FROM STORE: FREE
SHIPPING CUT OFF TIMES
All orders have a 12pm cut off-time. If you orders are placed after this time, then please allocate the next working day as the day we will process this order, therefore the day after that is “day 1” of the delivery countdown.
Customised, perishable or bespoke items cannot be returned unless faulty or your instructions have not been followed. Refunds will be made against the original form of tender. All underwear and PPE is non-returnable if removed from packaging and/or worn.
For sales to businesses, goods may only be returned if faulty or incorrectly supplied.
Contact us for a returns form. Complete the Returns Form indicating whether you would like a refund or exchange. Package the merchandise to prevent damage, enclosing the Returns Form. Send the merchandise using registered post or other secure method of delivery, retaining the receipt until you have received credit for your return. Proof of posting is not proof of delivery.
Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. In cases where we do refund return postage, we will only refund the cost of standard Royal Mail registered post. If you choose to use any enhanced return option, such as Special Delivery, this will be at your expense. Returns are sent at your risk.